Catalog Number : ngd1719
Title : CMS Visitation Standards
Speaker : Sue Dill

Webplay Recording Date : 2-28-2012
Webplay Price : $ 200 for two weeks viewing

Webinar Purpose:

These new Patient Visitation Interpretive Guidelines became effective October 7, 2011 and explain the federal regulation on visitation, which include changes to informed consent, informed decision making, participation in the plan of care and advance directives. This webinar will describe in detail the final interpretive guidelines and help equip hospitals to understand these changes and will provide tips to comply. Hospitals will need to get their visitation committee back together and ensure that the hospital policy includes this new information plus educating the staff on the changes. This program will also cover the new Joint Commission patient centered care standard on visitation which will be included in surveys after January 1, 2012.

Target Audience: 

• Chief Nursing Officer
• Consumer Advocate
• Ethic Committee Members
• Compliance Officer
• Risk Manager
• Joint Commission Liason
• Quality Improvement Coordinator
• Nurse Educator
• ICU Nurse Manager
• Director of Radiology
• Chief Risk Officer
• Chief Operating Officer
• Chief Medical Officer
• Medical Staff Credentialing Staff
• Interpretive Services
• Nurses
• Physicians
• Nurse Managers
• Nursing Supervisors
• Hospital Legal Counsel
• Patient Safety Officer
• Policy and Procedure Committee Members
• Anyone else involved in visitation rights of patients and DPOA

Webinar Objectives:

• Discuss the final CMS CoP on Visitation Rights
• Relate that the federal regulation on Visitation affects all hospitals receiving Medicare reimbursement including Critical Access Hospitals
• Recall that all hospitals will be required to amend their patient rights statement and notify patients in writing of their visitation rights
• Describe that patients will have the right to choose who can visit them including same sex partners and friends
• Recall that hospital staff will need to be educated on the new visitation interpretive guidelines

A Few of the Topics that will be covered:

• Visitation Rights for Hospital Patients and Recent Changes
  • CMS manual and how to find
  • Proposed changes rea QIO and state agency notification
  • CMS final law and interpretive guidelines
  • Visitation rights of all patients including same sex patients
  • Required hospital policies and procedures (P&P)
  • What needs to be in the new P&P
  • Education of all staff on new P&P
  • President memo on respecting the rights of patient to receive visitors and designated surrogate decision makers
  • States recently passing visitation rights laws
  • President’s 3 mandates to hospitals
  • Who is a patient representative
  • Patient advocates or support persons
  • Advance directives
  • CMS current advance directive requirements on issue
  • CMS changes to the visitation and surrogate issue
  • Joint Commission (TJC) patient rights current standards
  • TJC 2012 Patient Provider Communication and visitation rights
  • Health and Human Services press release June 23, 2010
  • Right of patient to designate whom they wish to see in hospital
  • Equal access to visitors whether or not family members
  • CMS new visitation regulation
  • Patient notification requirement of visitation rights
  • Amendment of hospital patient rights statement
  • Oral and written designation of their chosen loved one
  • Consumer advocate rule in new process
  • Role of surrogate decision makers, durable power of attorney, proxies
  • Reasonable restrictions or limitations for clinical reasons
  • Examples of reasonable restrictions
  • Restricting visiting hours in the ICUs
  • Medical literature on restricting ICU visiting hours
  • Relationship to Title VI of the Civil Rights Act of 1964
  • Limited English Proficiency (LEP) issue provided in language the patient understands
  • Notice postings on wall not required
  • Relationship to the grievance standard

Full tuition is refunded immediately on request if the participant has not been sent the program materials and instructions. Once the instructions (including access codes) have been sent, a full refund will be issued only after the program runs and it is verified that the participant did not access the program.